About Us

CUSTOMER FOCUSED

Since 1976, when something isn’t working in Central Illinois, home and business owners have consistently made one call -- Wm. Masters. We provide commercial and residential services to our family, friends, neighbors and community right here in Central Illinois.

Whether you need residential or commercial services, with a team of 80 employees, rest assured that we will take care of you. Our expert technicians are equipped with the most up-to-date training and tools to provide you with prompt and dependable service 24 hours a day, 7 days a week.

“Tory came out this morning in the midst of some challenging weather and did another outstanding job of servicing our air conditioning. I can’t sing his praises highly enough. He has always been so good to us over the years. We just find the level of customer service we receive at Wm. Masters including the office staff to be exemplary.”

OUR HISTORY

William (Bill) Masters started Wm. Masters in the small town of Forrest, IL in 1976 as an electrical contractor. He soon added heating & air conditioning, and plumbing divisions, and relocated to Bloomington, IL in 1984.

As the business has grown over the years, with the addition of new locations and services, Bill's sons Ron and Aaron have joined the management & ownership team and continue to build the Masters’ legacy, which is built on trust and tradition that has been the core of Wm. Masters Inc.’s success. More than anything, they feel privileged to serve the families and businesses of Central Illinois.

OUR MISSION

“Provide each customer with quality workmanship on a timely basis at a competitive cost.”

Our mission statement is based on our values, which are ingrained in the services we provide and each member of our staff.

OUR VALUES

  • Take pride in your work
  • Do the complete job without taking shortcuts
  • Provide the same high-quality work each and every time
  • No job is too small or too large
  • Always provide outstanding customer service, striving for 100% customer satisfaction
  • Maintain competitive rates

Ready to work with Wm. Masters?

Ready to work with Wm. Masters?

SERVICE & ADMINISTRATIVE TEAM

Get to know us by allowing Wm. Masters to serve you and your family.

Karen-t

Karen T.

Service Dispatcher & CSR
Lindsey-M

Lindsey M.

Service Dispatcher & CSR
Lesley

Lesley

CSR & Service Dispatcher
Brad-s

Brad S.

HVAC Service Technician
Tory Kinder 3

Tory K.

HVAC Service Technician
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Gary G.

HVAC Service Technician
Sean-m

Sean M

HVAC Service Technician
Ryan-d

Ryan D.

HVAC & Plumbing Service Technician
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Brandon P.

HVAC Service Technician
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Ben N.

HVAC Service Technician
mark-t

Mark T.

Plumbing Service Technician
Tyler Howard

Tyler H.

Plumbing Service Technician
Bryan Trunnell

Bryan T.

Plumbing Service Technician
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Kyle C.

Plumbing & HVAC Service Technician
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Dale S.

Plumbing Service Technician
Randy-C

Randy C.

Electrical Service Technician
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Dylan J.

Electrical Service Technician
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Jason M.

Electrical Service Technician
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Trey S.

Electrical Service Technician
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Jeremy A.

Electrical Service Technician
Ben C

Ben C.

Installation Technician
Zack Steffan

Zac S.

Installation Technician
Gage Kinder

Gabe K.

Installation Technician
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Tanner W.

Installation Technician
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Buster B.

Installation Technician
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Tom Forney

Commercial HVAC Estimator
Kevin Eisenmann

Kevin Eisenmann

Commercial HVAC Project Coordinator
Tiffany-m

Tiffany Masters

Commercial Electrical Estimator
BarryH

Barry Hooker

Production Manager
MikeGraves

Mike Graves

Plumbing Estimator
Shawn-m

Shawn McGuire

Project Consultant
Deron-p

Deron Penn

Project Consultant
Curt-f

Curt Fleming

Commercial Electrical Estimator
Debbie-h

Debbie H.

Payroll
KimH

Kim H.

Accounts Receivable
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Samantha

Accounts Payable
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Sarah

Accounting Assitant
BenKnochel

Ben Knochel

CFO & Co-Owner
Ron-M

Ron Masters

Co-Owner
aaron-m-1

Aaron Masters

Co-Owner